Before you send anything back to us, please note the Right of withdrawal.
For a faster processing of your return, we ask you to observe the following steps:
- Please download our return form: Download the return form
- Fill out this form and enclose it with your return.
- After your return has been received and checked, we will refund you the amount in the originally used payment method or we will send you an exchange product if it is available at the time of your return.
Filling out the return form is voluntary. You are not obliged to use this form and provide the information requested there in order to exercise your right of cancellation / withdrawal or other rights to which you are entitled.